Entries by Vertek

Vertek Selected by Tier One CLEC to Assist in Optimizing Service Assurance Approach

Focus on Optimizing Delivery and Improving Customer Satisfaction Colchester, VT – April, 2014 – Vertek Corporation was chosen by a tier one CLEC to create and implement an effective ancillary triage flow for trouble tickets that allows for better matching of skill level with ticket complexity. Prior to Vertek’s involvement, the full spectrum of tickets […]

Vertek Launches New Telecom Lifecycle Management Services for MSPs, CSPs and Large Enterprise Clients

 Complete Turn-Key or À la Carte Operation to Deliver and Support Carrier Services  COLCHESTER, VT, May 12, 2012 – Vertek Corporation, an innovative solution provider that combines in-depth operations consulting, business intelligence, BPO and software capabilities to solve key telecommunications business problems for the telecommunications industry, announced today that it has launched a new Vertek […]