New product launches, solution migrations, customer retention programs and customer support demands can distract sales resources from their most important roles and account responsibilities. To be successful, your sales organizations must be singularly focused on the acquisition of new customers and the retention of existing customers. An ever savvier end user base and more aggressive sales quotas create significant challenges for your sales organization. Activities such as the management of sales migrations, sales retention, quoting, pre- and post-sales support and sales analysis can be time consuming and not the best prioritization of skilled sales resources. We can help you to implement industry best-in-class sales strategies that deliver increased customer satisfaction, retention and upsell opportunities. We’ve proven that our outside perspective on sales KPI’s and analytics can illuminate opportunities for improvement within every sales organization. With the right sales analytics in place, you’ll have increased visibility into sales performance. You’ll gain intelligence around correlations between recognized revenue and sales objectives and between commissions and forecasts. Armed with the right insights, you can ensure that compensation structures are driving behavior to meet your business goals.
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