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Business Transformation

In the rapidly changing telecommunications marketplace, developing a clear vision of where your organization should go strategically, what your organization should become and how to get there, can be one of the biggest challenges you face today.


When you partner with Vertek to transform your business you’ll gain a clear view of its potential. Vertek’s domain knowledge and experience is second to none, and our optimization and implementation expertise is a foundational strength. With our broad and deep domain knowledge and transformation experience you’ll have the resources you need to develop an executable plan that addresses people, process, systems and organization and have the support that you need to implement for success.

Vertek is the only solutions partner that can support Communications Service Providers (CSPs), Managed Service Providers (MSPs) and Enterprises at the pace their businesses are changing. A disciplined focus on telecommunications business and technology means that our team quickly provides transformative strategic roadmaps that are actionable. You can accelerate against the best, and win. Maximize customer experience, drive new revenue and manage costs with powerful business and technology consulting solutions that deliver the highest ROI and fastest time-to-value.


  • Create or analyze business cases for change
  • Define a future method of operation taking current operations into consideration
  • Establish key control points for optimization of operations
  • Identify suitable vendors who can handle new business requirements
  • RFI and RFP management for third party solutions
  • Change Management plan to maximize adoption

Common Uses

  • Creation of phases transformation plan that delivers on business goals
  • Identify new processes with supporting system functionality, organization, roles and responsibilities for the staff
  • Undertake operational gap analysis
  • Align metrics with desired business behaviors
  • Launch new services and make operational
  • Research options, manage RFI/RFPs and operationalize the introduction of a new system
  • Determine project leadership and technical operations support
  • Determine the required process, systems and personnel changes to support a rapid launch of new services

Value to You

  • Understand strategically where you want to go, and what you want your organization to become
  • Gain visibility into the impact of new processes before you implement them
  • Vendor neutral assessment of OSS/BSS vendors
  • Understand the new processes that must be put in place to support a new system


  • Optimization and implementation experience is our foundational strength
  • Broad and deep process and systems knowledge
  • Past transformation experience
  • Highly responsive, flexible and nimble to meet rapidly changing needs of our clients
  • Over 25 years of telecom domain experience
  • Objective and independent perspective