Telecom Backoffice & Consulting

Vertek began in telecom, developing software to drive operational efficiency—and that foundation still powers our expertise today. Since 1988, we’ve helped carriers and service providers streamline operations, manage complex networks, and accelerate service delivery.

Capabilities

Telecom Backoffice Support Services

We continue to support provisioning, activation, and order workflows—along with new service launches, deployment, delivery augmentation, and project management.

Our expertise in financial assurance adds a layer to help clients validate billing, control costs, and protect revenue.

Strategic Telecom Expertise & Consulting

Our experts bring decades of telecom insight to every engagement—advising on OSS/BSS transformation, network optimization, and operational strategy.

We help clients modernize legacy systems, align technology with business goals, and navigate complex change initiatives with confidence and clarity.

Order Management, Powered by i90

We continue to lead in telecom order management—supporting accurate, scalable service delivery across complex environments.

At the core is our proprietary i90 platform, purpose-built to streamline order workflows, reduce errors, and accelerate time-to-revenue.

 Staff Augmentation & Workforce Continuity

As telecom organizations transition back to in-office operations, the industry faces a growing talent gap.

We bridge that gap by strategically placing top-tier telecom professionals within our clients' teams—ensuring business continuity, minimizing disruptions, and preserving critical institutional knowledge.

Bonus: All engagements are backed by Vertek’s SOC 2-compliant infrastructure, adding a layer of trust and security to your extended workforce.

Need Telecom Expertise? Let’s Talk.

Whether you're a long-time partner or exploring new solutions, Vertek’s telecom team is ready to help you operate smarter and more securely.

Contact Us
  • Proven Track Record: 30+ years supporting Tier 1 and Tier 2 carriers, MSPs, and network providers.
  • Process-Driven Expertise: Deep knowledge of telecom workflows, systems, and regulatory requirements.
  • Flexible Engagement Models: From full outsourcing to project-based support.
  • Trusted by Industry Leaders: Many of our telecom clients have been with us for decades.
  • Proprietary Order Management Platform – i90: Vertek’s i90 software streamlines telecom and network order management with automation, visibility, and control—backed by decades of real-world implementation experience.
  • Cybersecurity-Enhanced Delivery: Backed by our SOC 2-compliant infrastructure, your extended workforce operates with built-in trust and security

Got Questions? We Have Answers!​

Get started by reaching out to our awesome support team today!

Contact Us