Flex Managed Detection and Response (MDR)

We have you covered from EDR to XDR

Whether you are seeking Endpoint Detection and Response (EDR) or Extended Detection and Response (XDR), Vertek has you covered. We leverage a robust, world-class Security Information Event Management (SIEM)  platform to ingest security related event data from across your enterprise. But we do more than leverage security technology to monitor traffic, authenticate users, protect data, and prevent malware. Vertek normalizes vulnerability and threat data into actionable intelligence and provides extended response services that eliminate threats to your business.

Simplifying Flex MDR, EDR & XDR

Many organizations are looking to understand the differences between Flex Managed Detection and Response (MDR), Endpoint Detection and Response (EDR), and Extended Detection and Response (XDR). The reality is each of these approaches to detection and response are necessary as you build a layered security model that protects your data and systems from multiple attack vectors, modern ransomware, and social engineering attacks.

Unlike traditional EDR solutions, Vertek’s Flex MDR and Managed Threat Intelligence (MTI) services are built on top of a Security Information Event Management (SIEM) platform – which is essential for organizations seeking enterprise-wide monitoring, detection, and response coverage, as well as advance their information security program and reduce risk. Vertek’s Flex MDR remotely delivers modern security operations center (SOC) capabilities focused on quickly detecting, investigating and actively mitigating incidents for clients of any size and industry. Vertek’s Flex MDR reduces the risk of data breaches by staying ahead of potential attacks with security POD-enabled resource agility, flexibility, and scalability, backed by DevSecOps, Compliance and Cloud Service resources.

Vertek's Flex MDR solution is powered by a platform offering over 500 integrations for case management, data enrichment, email and messaging, endpoint protection, forensics and malware, IT service management, network security, and SIEM. This gives Vertek's clients the peace of mind that comes with knowing their security is in the hands of experts employing highly capable tools.

The SIEM provides a single pane of glass for security management by aggregating logs from cloud and on-premises technologies. Different members of your organization can leverage SIEM in different ways:

Security Engineers
Create alarm, filtering/suppression, notification, and in some cases response rules to automate incident response actions and stop threats in real-time.
Security Analysts
Perform threat hunting activities and investigate security alarms and surrounding events.
Security/Risk Officers
Provide report evidence for system security assessments and compliance audits.
Vertek has deployed our Flex Managed Detection and Response (MDR) and Managed Threat Intelligence (MTI) services within over a dozen of the most heavily regulated industries.

Our Flex MDR service includes SIEM tuning, management, monitoring, threat hunting and detection, alerting, and human led response and remediation support. Vertek’s MDR solution includes:

24/7 monitoring and threat detection: The Vertek Flex MDR service continuously monitors clients’ networks and endpoints for any signs of malicious activity to quickly mitigate any threats before they do damage.

Expert threat intelligence: Clients’ organizations are continuously protected against the latest threats with Vertek’s team of security experts monitoring the threat landscape 24/7 and developing new methods to detect and respond to threats.

Automated response: Automated response capabilities quickly contain and remediate threats, reducing the impact of a security incident and minimizing the time and resources required to recover from such an event.

Reporting and insights: Flex MDR includes detailed reporting and insights to monitor an organization’s security posture. Data identifies areas for improvement and the effectiveness of security measures over time, with the option to add-on Vertek’s Managed Threat Intelligence (MTI) Success Model.

Vertek’s Flex Managed Detection & Response (MDR) = all of the benefits from a world-class SIEM, plus enterprise-wide security coverage from a 24×7 Security Operations Center.

Security Compliance

Monitoring and reporting, generating evidence artifacts for auditors

Incident Detection

Tuning noisy and non-security related events that cause alarm fatigue

Security Resources

Deploying security orchestration and custom threat detection

Automated Response

Deploying security orchestration and custom threat detection

Demand More From Standard SIEM Analytics

Vertek’s Managed Detection and Response Security Operations team uses proven NIST-based incident response playbooks and superior security engineering resources to help enhance your team’s ability to detect, respond, and remediate threats. We provide actionable response and remediation guidance support you with monthly reporting that tracks alerts, threats, remediation and ticket status.

Top reasons customers choose Vertek:

  • I need dedicated security focus, visibility, and analytics

  • I need help managing the “flood” of security events

  • I need outside security expertise to augment existing staff

  • I need assistance meeting regulatory or compliance requirements

  • I need to detect non-compliance violations and system or service audit failures

  • I need to develop cyber incident and response (IR) capabilities in weeks – not months

Hear about Vertek MDR & MTI

What Our Clients and Partners Say About Our High Quality Service

  • The Vertek team is likeable, easy to engage, and responsive. Their ability to deliver a white-glove approach made it easy to give my customers what they need.


  • Vertek’s service is comprehensive. They offer price consistency and flexibility; and their price to value is solid.


  • There’s a huge economic advantage to outsourced SIEM/SOC services. Reduced costs and consistent pricing made Vertek a no-brainer for providing managed threat intelligence to my customers.


  • The detail within Vertek’s portal is unmatched. The information is both comprehensive and able to be distilled down to an actionable level.


Vertek Managed Detection & Response = all of the benefits from a world-class SIEM, plus enterprise-wide security coverage from a 24x7 Security Operations Center

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