Managed Detection and Response

We have you covered: from EDR to XDR

Whether you are seeking end point detection and response (EDR) or enterprise detection and response (XDR) Vertek has you covered. We leveraging a robust, world-class SIEM (Security Information Event Management) platform, to ingest security related event data from across your enterprise. But we do more than leverage security technology to just monitor traffic, authenticate users, protect data, and prevent malware. Vertek normalizes vulnerability and threat data into actionable intelligence and provides extended response services that eliminate threats to your business.

Simplifying MDR, EDR & XDR

Many organizations are looking to understand the differences between Endpoint Detection and Response (EDR), Managed Detection and Response (MDR) and Extended Detection and Response (often referred to as XDR). The reality is each of these approaches to detection and response are needed and required as you build a layered security model that protects your data and systems from multiple attack vectors and modern ransomware and social engineering attacks. Unlike traditional EDR solutions, Vertek’s Managed Detection and Response and Managed Threat Intelligence services are built on top of a Security Information Event Management (SIEM) platform – which is essential for organizations that are seeking enterprise-wide monitoring, detection, and response coverage and are looking to advance their information security program and reduce risk. Extended detection and response comes from our native ability to take automated response actions with certain security technologies (e.g., perimeter, endpoint and other security products).

The SIEM provides a single pane of glass for security management by aggregating logs from cloud and on-premises technologies. Different members of your organization can leverage SIEM in different ways:

Security Engineers
Create alarm, filtering/suppression, notification, and in some cases response rules to automate incident response actions and stop threats in real-time.
Security Analysts
Perform threat hunting activities and investigate security alarms and surrounding events.
Security/Risk Officers
Provide report evidence for system security assessments and compliance audits.

Vertek has deployed our Managed Detection and Response (MDR) and Managed Threat Intelligence (MTI) services within over a dozen of the most heavily regulated industries. Our MDR service includes SIEM tuning, management, monitoring, threat hunting and detection, alerting, and human led response and remediation support. Vertek’s MDR solution includes:

Security Compliance

Monitoring and reporting, generating evidence artifacts for auditors

Incident Detection

Tuning noisy and non-security related events that cause alarm fatigue

Security Resources

Deploying security orchestration and custom threat detection

Automated Response

Deploying security orchestration and custom threat detection

Demand More From Standard SIEM Analytics

Vertek’s Managed Detection and Response Security Operations team uses proven NIST-based incident response playbooks and superior security engineering resources to help enhance your team’s ability to detect, respond, and remediate threats. We provide actionable response and remediation guidance support you with monthly reporting that tracks alerts, threats, remediation and ticket status.

Top reasons customers choose Vertek:

  • I need dedicated security focus, visibility, and analytics

  • I need help managing the “flood” of security events

  • I need outside security expertise to augment existing staff

  • I need assistance meeting regulatory or compliance requirements

  • I need to detect non-compliance violations and system or service audit failures

  • I need to develop cyber incident and response (IR) capabilities in weeks – not months

What Our Clients and Partners Say About Our High Quality Service

  • The Vertek team is likeable, easy to engage, and responsive. Their ability to deliver a white-glove approach made it easy to give my customers what they need.


  • Vertek’s service is comprehensive. They offer price consistency and flexibility; and their price to value is solid.


  • There’s a huge economic advantage to outsourced SIEM/SOC services. Reduced costs and consistent pricing made Vertek a no-brainer for providing managed threat intelligence to my customers.


  • The detail within Vertek’s portal is unmatched. The information is both comprehensive and able to be distilled down to an actionable level.


Vertek Managed Detection & Response = all of the benefits from a world-class SIEM, plus enterprise-wide security coverage from a 24x7 Security Operations Center

Managed Security Solution Features MDR MDR+MTI
Baseline inventory scanning and asset registration Included Included
Baseline vulnerability environment scanning Included Included
Baseline event correlation, tuning and alarm trimming Included Included
Basic threat dashboard and report creation Advanced Advanced
SIEM tuning Continuously Continuously
Vulnerability Scanning Weekly Weekly
Network IDS and Endpoint Monitoring Included Included
Security Orchestration, Automation and Response (SOAR) Included Included
SIEM Alarm Monitoring and Analysis Included Included
Remediation Guidance Included Included
Quarterly Service/Relationship Review with TAM Included Included
Lifecycle and Compliance Report Management NA Included
Monthly Service/Technical Security Review with Analyst NA Monthly
Advanced Analytics & Dashboard Reviews NA Quarterly

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