Experienced telecom migration specialists that understand customer impacts
Comprehensive migration solutions to manage all your network consolidation needs
→ Planning & Assessment
→ Sales Support Services
→ Project Management Services
→ Provisioning & Deployment Services
→ Records Reconciliation Services
“Migrate customer bases from one network service to another.”
Vertek’s teams of engineers & assurance specialists provide comprehensive telecom migration solutions to telecom service providers, managed service providers & government segments.
PLANNING & ASSESSMENT
Front-end baseline assessment is key to migration success
We start with researching your customer inventory, usage, billing and contract information from your lists or tools. We augment with our own tools to enable deep-dive analysis and migration planning.
SALES SUPPORT SERVICES
Minimize impacts to sales organizations for migration support
Experienced Sales Migration Specialists (SMS) initiate outreach to your customers. The team establishes migration concurrence, communicates migration activities, recontracts as necessary and manages expectations to enhance overall customer experience.
PROJECT MANAGEMENT SERVICES
PMI-certified telecom professionals for effective project management
A seasoned team of PMI-certified telecom professionals effectively manage all aspects of your migration projects. Vertek PMs provide comprehensive reporting and recommendations to meet project timelines and objectives.
PROVISIONING & DEPLOYMENT
Experienced provisioning & order handling teams
Vertek’s highly experienced provisioning and order handling teams can skillfully complete technical data gathering, order placement and activation services for a variety of voice, data and IP based telecom services.
Billing validation and disconnect services
To ensure the success of the customer experience through the migration, Vertek’s specialists verify the new service billing records and can manage the network disconnect processes.